Refund Policy
Effective date: September 21, 2026
Questions? Contact support@newstock.ai.
This policy explains trial access, cancellations and refunds for newstock.ai, operated by IARTSHOW CORP. Subscriptions can be purchased by card on this website, processed by Stripe, or through the Apple App Store in the iOS app. Who handles a refund depends on where you paid. Request App Store refunds from Apple, which determines eligibility; we cannot issue them directly. Refunds for web purchases are handled by us and are covered by Sections 3–5 below. This policy does not limit your statutory consumer rights.
Request an App Store refund from AppleGoogle Play refund help1. 7-Day Free Trial
New accounts include a 7-day trial with full Pro access. No credit card or other payment method is required.
This account trial does not automatically become a paid subscription. Unless you separately purchase an active subscription, access returns to the free tier when the trial ends. To subscribe, choose a plan in the iOS app and confirm the purchase with Apple. The price and billing period are shown before purchase.
2. Cancel Anytime
Manage or cancel an App Store subscription on your iPhone under Settings → your name → Subscriptions. To request a refund, visit https://reportaproblem.apple.com. Apple determines refund eligibility and the outcome of your request.
Apple shows when cancellation takes effect. Deleting your Newstock account or uninstalling the app does not cancel an App Store subscription. Existing web subscriptions can be canceled under My Account → Manage Subscription, normally retaining access until the current paid period ends.
3. Existing Web Subscriptions: Charged Periods
For a current billing period that has already been charged, we generally do not offer prorated refunds — cancellation stops future renewals, but you keep access for the current period until it ends.
In special cases such as duplicate charges, a clear billing error, or a charge made very recently with almost no usage of the Service, please contact support@newstock.ai and we will review case by case and act reasonably.
4. Existing Web Subscriptions: Annual Plans
Annual subscriptions renew automatically at the end of each billing period. If you cancel during an annual billing period, you keep access until that period ends. We generally do not offer prorated refunds for the remaining months.
If you raise a reasonable request shortly after an annual renewal, please contact support@newstock.ai and we will evaluate a partial refund in good faith, case by case.
5. Existing Web Subscriptions: Requesting a Refund
For a refund question or request, email support@newstock.ai with your account email and details. Approved refunds are returned to your original payment method; timing depends on Stripe and your card issuer.
6. Google Play (Currently Isolated Testing Only)
Google Play purchases are not enabled in the public release. In builds that enable purchases, manage subscriptions using the Google Account that made the purchase: https://play.google.com/store/account/subscriptions. Deleting your account or uninstalling the app does not cancel a subscription. Canceling renewal does not itself refund past charges.
Google Play refund eligibility depends on the purchase, timing, region and applicable law. Use the Google Play refund help link below to request a refund, or contact support@newstock.ai for help reviewing a purchase issue. Refund approval is not guaranteed. The Stripe web refund rules in sections 3–5 do not apply to Google Play purchases.